{"id":589,"date":"2016-01-23T18:34:14","date_gmt":"2016-01-24T01:34:14","guid":{"rendered":"http:\/\/warner.shreinmedia.co\/?page_id=589"},"modified":"2018-10-06T07:48:45","modified_gmt":"2018-10-06T14:48:45","slug":"practice-policies","status":"publish","type":"page","link":"https:\/\/www.warnerfamilypractice.net\/administration\/practice-policies\/","title":{"rendered":"Practice Policies"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jmtr0uvi-59ea7901b38344b053e100a7cf75d657\">\n.avia-section.av-jmtr0uvi-59ea7901b38344b053e100a7cf75d657{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.warnerfamilypractice.net\/wp-content\/uploads\/2018\/10\/warner-family-practice-background.jpg);\nbackground-position:100% 100%;\nbackground-attachment:fixed;\n}\n.avia-section.av-jmtr0uvi-59ea7901b38344b053e100a7cf75d657 .av-section-color-overlay{\nopacity:0.5;\nbackground-color:#263B63;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-jmtr0uvi-59ea7901b38344b053e100a7cf75d657 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_one_full  avia-builder-el-first  avia-full-stretch avia-bg-style-fixed av-section-color-overlay-active av-minimum-height av-minimum-height-25 av-height-25  container_wrap sidebar_right'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='25' data-av_min_height_opt='25'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><main  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-589'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1klqw-60bf26a916bdb94c451f772581eeba46\">\n.flex_column.av-1klqw-60bf26a916bdb94c451f772581eeba46{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 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el_before_av_textblock  avia-builder-el-first  no-text-transformation invalid-custom-class-found'><h1 class='av-special-heading-tag'  >Our Family Practice Policies<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jmtr2gl6-c4c096b88bdc71b69fd06d2805e530f1\">\n#top .av_textblock_section.av-jmtr2gl6-c4c096b88bdc71b69fd06d2805e530f1 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-jmtr2gl6-c4c096b88bdc71b69fd06d2805e530f1 '  ><div class='avia_textblock centered-body-text av_inherit_color' ><p style=\"text-align: center;\">We are a people-first organization and have put the following policies in place to keep you aware of how our practice handles day-in and day-out primary care physician medical\u00a0services and administration.<\/p>\n<\/div><\/section><\/p><\/div><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-589'><div class='entry-content-wrapper clearfix'><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2s9il1-bac41d793fc03a8c14bd58cfecee29be\">\n.avia-section.av-2s9il1-bac41d793fc03a8c14bd58cfecee29be{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.warnerfamilypractice.net\/wp-content\/uploads\/2016\/01\/practice-policies-1500x1000.jpg);\nbackground-position:0% 0%;\nbackground-attachment:fixed;\n}\n.avia-section.av-2s9il1-bac41d793fc03a8c14bd58cfecee29be .av-section-color-overlay{\nopacity:0.9;\nbackground-color:#80a3b7;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-2s9il1-bac41d793fc03a8c14bd58cfecee29be main_color avia-section-default avia-no-shadow avia-full-stretch avia-bg-style-fixed av-section-color-overlay-active av-minimum-height av-minimum-height-50 av-height-50  container_wrap sidebar_right'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='50' data-av_min_height_opt='50'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><a href='#next-section' title='' class='scroll-down-link ' aria-hidden='true' data-av_icon='\ue877' data-av_iconfont='entypo-fontello'><\/a><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-589'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2mu0rx-008edf0f39614df85acc3ef332169248\">\n.flex_column.av-2mu0rx-008edf0f39614df85acc3ef332169248{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2mu0rx-008edf0f39614df85acc3ef332169248 av_one_full  avia-builder-el-4  el_after_av_section  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2gdd05-3d53fa6646dc756ef438ec79591738d9\">\n#top .av-special-heading.av-2gdd05-3d53fa6646dc756ef438ec79591738d9{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:50px;\n}\nbody .av-special-heading.av-2gdd05-3d53fa6646dc756ef438ec79591738d9 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-2gdd05-3d53fa6646dc756ef438ec79591738d9 .av-special-heading-tag{\nfont-size:50px;\n}\n.av-special-heading.av-2gdd05-3d53fa6646dc756ef438ec79591738d9 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2gdd05-3d53fa6646dc756ef438ec79591738d9 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-2gdd05-3d53fa6646dc756ef438ec79591738d9 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-2gdd05-3d53fa6646dc756ef438ec79591738d9 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-2gdd05-3d53fa6646dc756ef438ec79591738d9 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered av-inherit-size'><h2 class='av-special-heading-tag'  >Practice Policies<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-27a785-c8322ffe79d62bf74e6eea8f1daa79ff\">\n#top .av_textblock_section.av-27a785-c8322ffe79d62bf74e6eea8f1daa79ff .avia_textblock{\nfont-size:16px;\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-27a785-c8322ffe79d62bf74e6eea8f1daa79ff '  ><div class='avia_textblock av_inherit_color' ><p style=\"text-align: center;\">How our practice works with you to handle everyday primary care physician services.<\/p>\n<\/div><\/section><br \/>\n<div  class='hr av-22n63x-1cb4d825c8ceae81834a3deda7c8d57e hr-short hr-center'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1w7qbh-55462392cec338be4e893268ee3c92d7\">\n#top .av_textblock_section.av-1w7qbh-55462392cec338be4e893268ee3c92d7 .avia_textblock{\nfont-size:22px;\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-1w7qbh-55462392cec338be4e893268ee3c92d7 '  ><div class='avia_textblock av_inherit_color' ><p style=\"text-align: center;\"><em>We are a people-first organization and have put the following policies in place to keep you aware of how our practice handles day-in and day-out primary care physician medical\u00a0services and administration.<\/em><\/p>\n<\/div><\/section><\/p><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><\/div><div id='after_section_2'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-589'><div class='entry-content-wrapper clearfix'><\/p>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1q1tw5-1e673c12d6de7945a0f94e7d8d29747a\">\n.flex_column.av-1q1tw5-1e673c12d6de7945a0f94e7d8d29747a{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1q1tw5-1e673c12d6de7945a0f94e7d8d29747a av_one_full first flex_column_div av-zero-column-padding  '     ><p><section  class='av_textblock_section av-1n2ar1-83e17e1019f230111f495bf2b5d69f37 '  ><div class='avia_textblock' ><\/div><\/section><br \/>\n<div  class='togglecontainer av-1h03t9-c88527dcf53a029462654954cdd32f9d  avia-builder-el-6  el_after_av_textblock  avia-builder-el-last  toggle_close_all' >\n<section class='av_toggle_section av-1bm73p-c901996317cd74a9c875743f13d80b57' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-1' class='toggler   '  role='tab' tabindex='0' aria-controls='toggle-id-1'>Prescriptions<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' class='toggle_wrap  '  ><div class='toggle_content invers-color ' ><h2>Prescription Policy<\/h2>\n<p>In order to serve our patients with the highest level of care, we only refill prescriptions during an office visit with a provider. This will allow the provider to discuss any changes or additional information with you at that time regarding your ongoing care.\u00a0We do not offer prescription refills over the phone.<\/p>\n<p>Prescriptions that are mail-order should\u00a0be brought to your\u00a0appointment with a provider and are no longer received via fax. Mail-order prescriptions, once written, need to be mailed or filled online by the patient to the mail-order pharmacy.<\/p>\n<h3>Refill with Scheduled Visit<\/h3>\n<p>If you have run out of a medication please call our office to schedule an urgent visit with any provider at 480.831.8457.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-11dvud-4bd99522f314663b59e8b678c11e41c2' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-2' class='toggler   '  role='tab' tabindex='0' aria-controls='toggle-id-2'>Emergency &amp; Hospital Care<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' class='toggle_wrap  '  ><div class='toggle_content invers-color ' ><h2>Emergency &amp; Hospital Care<\/h2>\n<p>We recognize that you may have an emergency situation arise and we always do our best to respond to your emergency\u00a0promptly.<\/p>\n<p>In the event of a severe life threatening situation, call 911 or go immediately to the emergency room of the nearest hospital. Ask the emergency room staff\u00a0to contact your physician at Warner Family Practice. If the situation is not urgent, but you desire to speak\u00a0with a WFP provider, please call 480.831.8457 and you will be provided with the phone number for our 24 hour answering service.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-zowml-e22d38caef3b41808ee411b9145f72ae' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-3' class='toggler   '  role='tab' tabindex='0' aria-controls='toggle-id-3'>Hospitalization &amp; Surgery<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' class='toggle_wrap  '  ><div class='toggle_content invers-color ' ><h2>Hospitalization &amp; Surgery<\/h2>\n<p>Each hospital has a group of hospitalists to manage your care while in the\u00a0hospital. This group consists of providers\u00a0who specialize in hospital medicine.<\/p>\n<p>If you would like\u00a0to talk to your provider\u00a0at Warner Family Practice after being admitted to the hospital, please call the office at 480.831.8457 and your provider\u00a0will contact you in the hospital.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-p2xut-77f5b0bdcd4703b73b7db23f0bf410f3' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-4' class='toggler   '  role='tab' tabindex='0' aria-controls='toggle-id-4'>No-Show Fee<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' class='toggle_wrap  '  ><div class='toggle_content invers-color ' ><h2>No-Show Fee<\/h2>\n<p>We see all patients on an appointment basis.<\/p>\n<p>We make every effort to honor all time commitments and request that you extend the same courtesy to us. Please call to advise us of any cancellation or delays to avoid a no-show fee: $25 for lab or office visits, $75 for physicals. In the event that you are delayed, the provider will be consulted as to whether their schedule can accommodate the delay, or if it will be necessary to have you reschedule. We can also attempt to schedule you with another provider if they have availability in their schedule.<\/p>\n<p>If you no-show for a quarterly\/semi-annual lab draw, your follow up visit with your provider will be cancelled and you will be required to reschedule both appointments.<\/p>\n<p>We utilize an automated reminder system called Patient Prompt to remind patients of their appointment by email one week prior. If you respond to that email with a YES, you will not receive a phone call as a second reminder. All patients will receive a text message one day before your appointment. If you did not respond YES to the email, this allows you to respond to the text with a YES.<\/p>\n<p>The text message includes a click-to-call link to connect you to the office should you need to cancel or reschedule.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1z6yd-cdb2b47f7eebd0a39551dd9677201843' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-5' class='toggler   '  role='tab' tabindex='0' aria-controls='toggle-id-5'>Checks &amp; Insufficient Funds<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' class='toggle_wrap  '  ><div class='toggle_content invers-color ' ><p>We will accept checks only with a credit card or debit card;\u00a0the number will be written on top of the check. Returned checks will incur an additional $50.00 charge.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-gxr2l-88b02b3b4515f1a4c57d6613b889f12f' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-6' class='toggler   '  role='tab' tabindex='0' aria-controls='toggle-id-6'>Fee Policy<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' class='toggle_wrap  '  ><div class='toggle_content invers-color ' ><h2>Fee Policy<\/h2>\n<p>We ask that you have your insurance card available at each visit. Any applicable copays and deductibles will be due at check-in prior to your visit.<\/p>\n<p>Insurance is considered a method of reimbursing the patient for fees paid to the\u00a0doctor and is not a substitute for payment. If you question if a procedure or service is covered by your insurance, please call your insurance carrier for eligibility benefits. Each plan\u2019s benefits are specific to your employer group.<\/p>\n<p>Patients are required to provide a credit card and sign a consent that allows your card to be charged for any remaining balances not paid by your insurance carrier, explained on your Explanation of Benefits (EOB). The card is stored through Secure Bill Pay (SBP), which is a Payment Card Industry (PCI) and HIPAA compliant web-based service. As a courtesy, our billing department will email or call you prior to charging your card.<\/p>\n<h3>Accepted Forms of Payment<\/h3>\n<p>We accept Visa, MasterCard, American Express and Discover, as well as cash, checks and debit cards. Should you ask us to bill your copay, a service charge of $10.00 will be added. If you should have questions regarding your bill, please call 480.831.8457, option 4 or go to <a href=\"https:\/\/www.medfusion.net\/warnerfamilypractice-18806\/portal\/#\/user\/login\" target=\"_blank\" rel=\"noopener noreferrer\">Online Payment<\/a> to pay.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-b34id-6b6f5b4f73fb70f9e8dabcf9451eefb3' ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p data-fake-id='#toggle-id-7' class='toggler   '  role='tab' tabindex='0' aria-controls='toggle-id-7'>Care of a Minor<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' class='toggle_wrap  '  ><div class='toggle_content invers-color ' ><h2>Care of a Minor<\/h2>\n<p>Unless a child\u2019s injuries are life threatening, medical facilities are required by law to have permission from a parent or guardian before treating children under age 18. It is our policy to always attempt to reach the child\u2019s parent(s).<\/p>\n<p>When you go out of town and leave your child in someone else\u2019s care, you should complete a consent form for each child. The form should be given to the adult with a copy of your insurance card in the event your child needs medical care while you\u2019re away. Follow this link to fill out the consent to treat form. (Link coming soon)<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":1016,"parent":566,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Primary Care Physician Policies at Warner Family Practice<\/title>\n<meta name=\"description\" content=\"Our practice policies and procedures are put in place to preserve and protect our patients interests as well as set expectations for scope of primary care.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.warnerfamilypractice.net\/administration\/practice-policies\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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